Recovering Lost Sales Deals
Effective Strategies to Recover Deals and Increase Profits
4h 9m15 lectures2 sections
What you'll learn
- Understand reasons for lost deals
- Learn strategies to recover deals
- Improve communication skills with clients
- Turn losses into opportunities
- Manage long-term relationships
- Achieve profits from recovered deals
About this course
This comprehensive course aims to empower you to understand how to recover lost sales deals and turn them into successful opportunities. You will learn about the common reasons for losing deals and how to handle them skillfully and professionally. The course covers effective strategies for communicating and negotiating with clients, along with practical examples and case studies to help you apply the acquired skills. By the end of the course, you will be able to recover lost deals, improve your team's performance, and increase profits by building long-term relationships with clients.
Expected outcomes
- Increase the percentage of deals recovered after being lost.
- Gain a deeper understanding of the reasons for losing deals and how to address them.
- Develop preventive strategies to avoid losing deals in the future.
- Build a loyal customer base and enhance their loyalty.
- Improve sales team performance and increase productivity.
- Raise sales rates and increase total profits.
Course content
1Skills for Recovering Lost Sales Deals
14 lectures
- Course Introduction3:11
- Basic Concepts of Recovering Lost Deals13:48
- Practical Examples of Lost Deals7:27
- Common Reasons for Losing Deals18:52
- How to Accurately Identify the Reasons15:42
- Building a Strategy to Recover Deals24:48
- Effective Communication Skills23:56
- Negotiation Techniques27:06
- Analyzing Client Needs20:35
- Handling Client Objections28:16
- Building Long-Term Relationships18:47
- The Importance of Customer Loyalty and Satisfaction18:48
- Case Study Analysis13:10
- Tips and Lessons Learned to Avoid Losing Deals in the Future14:49
2Attachments
1 attachments
- Download the Work Book
Instructor
Dr. Mohamed Al-Tihami
5,749 students13 courses
