People Management in Projects
Comprehensive Guide to the Curriculum and Certification
What you'll learn
- Identify the project stakeholders
- Prepare a team charter
- Build a shared understanding inside the team
- Define the working methodology of the project
- Lead and empower the team
- Support and train the team
- Communicate and collaborate with stakeholders
- Manage conflicts
About this course
This course covers the People Domain in the PMP project management certification syllabus, and focuses on how to manage a team and strengthen collaboration to achieve project goals. It starts with the introduction and the definition of stakeholders, then the team charter and building a shared understanding, and defining the working methodology of the project. After that it moves to leading the team, empowering the team and stakeholders and supporting team performance, then communicating and collaborating with stakeholders and training the team, managing conflicts, and it ends with people domain tasks. It suits project managers, people preparing for the PMP exam and anyone who leads a team or deals with many parties at work. You do not need advanced prior knowledge, because the course starts with basic definitions and explains each topic on its own. It links each lesson to a real situation from work inside the team, so you understand when to use a team charter and when to step in to solve a conflict. By the end, you will be able to build a collaborative team, lead it, empower it and handle conflicts effectively, and be better prepared for the questions of this domain in the exam.
Expected outcomes
- Enhance your skills in managing project teams.
- Improve collaboration and communication among team members and stakeholders.
- Effectively manage conflicts and enhance team performance.
- Gain the knowledge needed to pass the People Domain section of the PMP exam.
Learner reviews
- ★★★★★Ahmed E.·منذ 5 شهرشاهد 100٪
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Course content
1People Domain
12 lectures
- IntroductionExplains the project manager's key tasks in the starting phase: identifying stakeholders and determining the project approach, and describes classifying stakeholders by their influence and interest.5:46
- Definition of StakeholdersExplains how to identify project stakeholders and classify them by power and interest within a matrix to determine how to handle each one, and the importance of keeping this plan confidential.25:33
- Team CharterExplains team formation stages such as forming and storming, and the concept of a team charter as a document setting ground rules, shared values, and how to resolve conflicts among team members.14:58
- Building a Common UnderstandingExplains how a project manager builds shared understanding at the start of a project through the vision statement, team charter, kickoff meeting, Kanban board, and team decision-making methods.13:06
- Defining the Project MethodologyCovers starting a project and choosing the work approach: predictive when requirements are clear, Agile when they are unclear, and Hybrid to combine both, plus progressive elaboration and the benefits plan.13:27
- Leading the TeamExplains project team leadership skills and building a collaborative environment, the servant leader in Agile versus traditional management, the stages of team development, and artifact version control.22:01
- Empowering the Team and StakeholdersExplains empowering the team to make decisions and estimate its own tasks, the hierarchy of needs for motivation, rewards and recognition, group decision methods such as majority, and role assignment in both approaches.12:18
- Supporting Team PerformanceExplains ways to support team performance: performance indicators, knowledge sharing, communicating vision and mission, and assessing team performance against goals to find training needs and give feedback.6:46
- Communication and Collaboration with StakeholdersExplains communicating and collaborating with stakeholders: stakeholder analysis with the power-interest grid, the communications plan, the stakeholder engagement matrix, and the RACI responsibility matrix.18:26
- Training the Team and StakeholdersExplains training, coaching, and mentoring for the team and stakeholders: identifying required competencies and training needs, training methods, allocating resources, measuring training effectiveness before and after, and mentoring by experienced members.9:00
- Managing ConflictsExplains managing conflict in projects and its effect on productivity, the resolution techniques such as avoiding, smoothing, forcing, and compromising, and why collaborating to solve the root cause is the best approach.5:15
- People Domain TasksReviews the People domain tasks of the PMP exam, including leading, empowering, and training the team, negotiation, stakeholder communication, virtual teams, the team charter, and emotional intelligence.9:29
Instructor
Eng. Ahmed El-Sayed
This course is part of the diploma
