Effective Communication Skills

Learn Effective Communication Skills for Successful Relationships

4.7(67)4h 19m14 lectures2 sections

What you'll learn

  • Understand the importance of effective communication
  • Master verbal and non-verbal communication
  • Develop active listening skills
  • Manage difficult conversations
  • Enhance relationship-building abilities
  • Apply effective communication strategies

About this course

This course aims to enhance your communication skills, both in personal and professional life, through learning modern techniques and methods based on a deep understanding of communication principles. You will learn how to convey your message clearly and confidently, build strong relationships, and handle difficult situations intelligently. The course is designed to provide a comprehensive learning experience that helps you improve your verbal and non-verbal communication, read body language, and manage conversations to achieve your goals successfully.

Expected outcomes

  • Improve your effective communication skills in various situations.
  • Understand personality types and interact with them effectively.
  • Master non-verbal communication techniques to enhance message delivery.
  • Write clear and impactful messages for written communication.
  • Manage conflicts and difficult situations professionally.

Learner reviews

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    Course content

    1

    Effective Communication Skills

    13 lectures
    1. Introduction to the Course2:45
    2. Communication Skills17:44
    3. Types of Communication (Verbal - Non-Verbal - Written - Digital)28:39
    4. Techniques for Improving Understanding and Comprehension22:32
    5. Managing Difficult Conversations and Dealing with Differences Wisely15:29
    6. The Crucial Role of Body Language in Effective Communication15:58
    7. Strategies for Improving Tone of Voice and Emotional Communication31:57
    8. Recognizing Personality Types According to the MBTI and DISC Models30:07
    9. Analyzing Individual Behavior and Understanding Their Motivations in Communication20:33
    10. Practical Exercises on How to Adapt Communication Style According to Personality Type20:51
    11. Written Communication Skills and Effective Writing20:17
    12. Communication in the Workplace and Building Professional Relationships14:37
    13. Managing Conflicts and Dealing with Difficult Situations17:49
    2

    Accessories

    1 attachments
    1. Download the Workbook

    Instructor

    Dr. Aya Al-Arabi

    Dr. Aya Al-Arabi

    PhD from Helwan University in Commerce and Business Administration, management consultant and certified trainer for several companies in life coaching and business coaching.
    4,797 students15 courses